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Support

Technical support on the principle of "ahead of the curve"

The safety of your staff and production is our top priority. Therefore, we have organized prompt, competent and convenient technical support for you.

We offer various options for maintaining communication and security systems: from remote consultations, technical guidance and audit to communication outsourcing.

We adhere to the approach: eliminate problems long before they appear. Therefore, we offer you solutions that are thought out several steps ahead. We respond promptly to signals.
At your choice — convenient options for technical support.
Remote format:
FREE CONSULTATION BY PHONE: +7 812 622 02 43
We answer any of your questions about setting up, installing, assembling, connecting systems during working hours.
EMAIL CONSULTATION: SUPPORT@ITCOMMS.RU
You can ask any question by email 24 hours a day. We will contact you as soon as possible.
CONNECTING TO REMOTE SERVICES
We offer remote online audio and video consultations. You choose a program that is convenient for you: TeamViewer, AnyDesk, RealVNC, Skype, Zoom or another.
Departure to the object
We are always ready to come to you. You can invite a specialist in any of the above ways.
Free consultations and audits
We advise and accompany you, we select solutions "for growth". We offer an unbiased view from the outside to create a complete digital system.

We audit your systems, offer a comparative analysis of solutions of different brands. We select the most profitable system for you from dozens available on the market.

We help to draw up the TOR, determine the tasks and goals, calculate the budget. We conduct surveys, prepare preliminary designs - all this before the stage of concluding contractual relations.
Our technical department and engineering staff have unique competencies and experience in design, construction and commissioning:

Intercom and public address systems of such manufacturers as:

DVS-21 manufactured by ProCom GmbH
DCP / DS-6 / TIMM by Neumann Elektronik Gmbh
AlphaCom / IC-Edge / ICX by Zenitel
SafeComm by Integrated Communications
Matrix by Amperes

Radio communication and positioning systems for mining industrial enterprises such as:

Talnakh / Horizon of production of the IT Industry company
ISI - Zam Service Companies
ITS - Telvis companies
BS421 TETRA - manufactured by DAMM
Local warning systems based on equipment systems:

Vektra / Pavian / Gibon by Telegrafia

Industrial telephone systems based on equipment:

IPO-500 / Aura by Avaya
Integral 55 from Tenovis and Avaya-Tenovis
DECT and TETRA systems from Funktel
Telecommunication equipment from such manufacturers as:

Cisco
Eltex
Natex

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SRO certificates in building direction
Certificates of our employees